Privacy Policy

1. Data Controller

In accordance with the EU General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection (LOPDGDD), the data controller is:

Company name: LC Group Rental Car, S.L.
CIF: B56154503
Address: Calle Mallorca, 123, 08036 Barcelona, Spain
Email: info@lcibiza.com

2. Data We Collect

We may collect the following personal data when you use our website or contact us:

Full name
Email address
Phone number
Driving licence details (for rental purposes)
Payment information (processed securely by third-party providers)
IP address and browsing data (via cookies)

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

Rental enquiries and bookings: To respond to your requests and manage rental agreements. Legal basis: performance of a contract.
Customer service: To handle any queries or complaints. Legal basis: legitimate interest.
Marketing communications: To send you promotional offers, only with your explicit consent. Legal basis: consent.
Legal compliance: To comply with applicable legal obligations. Legal basis: legal obligation.
Website analytics: To improve our website performance and user experience. Legal basis: legitimate interest / consent (where cookies are used).

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Rental-related data is kept for a minimum of 5 years in accordance with Spanish commercial and tax legislation.

5. Data Sharing

We do not sell or rent your personal data to third parties. We may share your data with:

Payment processors and banking institutions, for transaction processing
Insurance providers, where required for rental coverage
IT and hosting providers, acting as data processors under GDPR-compliant agreements
Public authorities, where required by law

6. International Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of access: To obtain confirmation of whether we process your data and to receive a copy.
Right to rectification: To request correction of inaccurate or incomplete data.
Right to erasure: To request deletion of your data, subject to legal limitations.
Right to restriction: To request that we limit the processing of your data.
Right to data portability: To receive your data in a structured, machine-readable format.
Right to object: To object to processing based on legitimate interest or for direct marketing purposes.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at: info@lcibiza.com

You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD): www.aepd.es

8. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. For detailed information on the cookies we use and how to manage them, please refer to our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this policy periodically.

11. Contact

For any questions or requests regarding this Privacy Policy, please contact us at: info@lcibiza.com

Last updated: March 2026